Shipping policy

All SALES ARE FINAL. Once and order has been received/confirmed/paid there is a NO REFUND POLICY. Orders are distributed to local licensed retailers and once items have been ordered the fulfillment process begins and we cannot stop, change, or hold orders.  Only if a licensed retailer fails to fulfill and ship your order within 30-days does it qualify for refund. Items/Products fulfilled by overseas retailers shipping times are increased and are subject to customs clearance which can also delay delivery of a particular item or order. Shipping times and customs clearance are excluded from the 30-day retailer fulfillment deadline. Only if the retailer fails to ship within the 30-days does it qualify for cancellation/refund.  In the unusual event damaged items will also qualify for full replacement, credit or refund. If in the unusual event you do experience a problem with your order please contact us for replacement within 3-days of receipt of delivery. Please inspect and document with photographs to assist in a speedy replacement process. Additionally we may require the return of unopened/damaged bottles. We may offer a replacement, discount, refund, or an account credit to be used for a later store purchase.