Thank you for your awareness and concern of the (COVID-19) and its impact on the alcohol, spirits and beverage industry. Currently many distributors and producers are affected with temporarily shut downs required for cleaning and disinfecting which is causing delays in either production or distribution. Common everyday items as well as many allocated hard to find items the production has been drastically decreased which you may have already seen in local retail stores. Although we work very closely with our retailer partners to update quantity on hand some delays may occur outside of our control. All orders or processed in the order they are received. Please contact us if you have any questions we are always here to assist in any way we can.
July 21st 2020 (COVID-19) Update: Thank you for your awareness and concern to the current spike in the (COVID-19) virus. Our Online Marketplace will continue to stay open and operational with orders continuing to be fulfilled 100% by our retailer network under the current government CDC guidelines. The health and safety of our retail fulfillment partners is our number one priority. This has created extended delays in the past and we apologize for the inconvenience anyone may have experienced. Our full team has been working nonstop with each retailer in our network clearing up all past due orders and getting them fulfilled and shipped out.
While many online retailers industry wide are experiencing issues relative to product and logistics. We are finally proud to announce that all operations across our entire retail fulfillment network have been CERTIFIED COVID-19 GREEN LIGHT. This means retailers are finally back to processing at almost normal capacity. If your order is delayed we ask that you please consider the health and safety of these individuals who are working at elevated risk levels to process orders. CaskCartel.com is a marketplace where we rely solely on independent licensed retailers who accept and fulfill all orders.
Please check back to this COVID-19 page for updates.
We sincerely apologize for any inconveniences that some of you may have experienced. Check us out on Instagram take a look at all of the tagged photos of our satisfied and happy customers. Give them a thumbs up and show your support for putting this virus behind us and moving ahead forward!
Thank you again for your patience and understanding during this unprecedented time.
#BACKTONORMAL #WEAREWITHYOU #SAFEHANDS #SAFETYFIRST #WECARE
Here is a list of some of the steps our fulfillment partners are following:
- Regularly cleansing surfaces with using soap and water
- Packaging employees are all required to wear latex gloves
- CDC instructed to keep a 6ft distance during shifts
- All products are wiped down with a cleansing agent prior to packaging
- Packages are stored in a protected staging area
- Packaging is cardboard boxes which has the shortest time the virus is detectable.
